Nod off. Not forward. — Altinap 3-in-1 Travel Sleep Kit First-trip guarantee: not for you? Refunded. Tracked shipping, free on every kit.

Altinap

Terms of service

Last updated: November 14, 2026

These terms apply when you visit the Altinap store or buy from us. By placing an order, you agree to them. Please read them, they're short.

1. Who we are

Altinap sells the 3-in-1 Travel Sleep Kit online. Our legal details are on the Legal notice page. You can reach us at altinap.contact@gmail.com.

2. The product and how to use it

The Altinap kit (the Anchor, the Mask, the Wrap and the Pouch) is a comfort accessory to help you rest while seated. It is not a medical device and is not meant to diagnose, treat or prevent any condition.
The Anchor straps around a seat's headrest. Fit can vary with the seat.
Always follow cabin crew and transport staff instructions. Remove the kit when asked, and during taxi, takeoff and landing if your airline requires it. Make sure it never blocks your seatbelt or an emergency exit.
Never use it while driving or operating any vehicle or machine.
Not intended for children under 13. Use it only as described, and stop if it feels uncomfortable.

3. Orders and prices

Prices are shown in US dollars and include free shipping. Any applicable sales tax is shown at checkout.
Your order is confirmed when you receive our confirmation email. We may refuse or cancel an order in case of an obvious pricing error, suspected fraud, or if a product is unavailable. If that happens, you'll be refunded in full.
Product photos are as accurate as possible; small differences in color or texture can happen.

4. Payment

Payment is taken at checkout through our secure payment providers. We never store your full card details.

5. Shipping, refunds and the First-trip guarantee

Shipping times, the First-trip guarantee (refund within 30 days of delivery, even if used, no return needed), and how we handle damaged, lost or late orders are described on our Shipping & returns page, which is part of these terms.

6. Intellectual property

The Altinap name, logo, photos, videos and texts on this store belong to us. Please don't copy or reuse them without our written permission.

7. Limitation of liability

To the extent allowed by law, we are not liable for indirect or consequential damages, or for any use of the kit that doesn't follow these terms or crew instructions. Our total liability for an order is limited to the amount you paid for it. Nothing in these terms limits rights you have under consumer protection laws that can't be waived.

8. Reviews and content you send us

If you send us a review, photo or message, you allow us to display it on our store and social media. We may edit it for length, never to change its meaning.

9. Governing law

These terms are governed by French law. If you are a consumer, you also keep the protection of the mandatory laws of the country or state where you live. We'll always try to solve any problem with you directly first: just email us.