Questions about your order, how to set up your kit, or the First-trip guarantee? Write to us. A real person reads every email and replies in under 24 hours.
Or write directly to altinap.contact@gmail.com.
To get a faster answer
- Add your order number (it's in your confirmation email).
- For a setup question, tell us your airline or seat type if you know it.
- For a damaged or defective kit, attach a photo.