Shipping policy

Last updated: November 14, 2026

Shipping

  • Where we ship: United States and Canada.
  • Cost: free on every order, tracking included.
  • Processing: orders are prepared within 1 to 3 business days and shipped from our fulfillment partner.
  • Delivery time: about 9 business days in total. Times can be longer during holidays or carrier delays.
  • Tracking: you get an email with your tracking link as soon as your order ships.
  • Address: please double-check your shipping address at checkout. Once an order has shipped, we can't redirect it. If you spot a mistake, email us right away.

Contact

Any question about shipping or refunds: altinap.contact@gmail.com. We reply in under 24 hours.