Shipping policy
Last updated: November 14, 2026
Shipping
- Where we ship: United States and Canada.
- Cost: free on every order, tracking included.
- Processing: orders are prepared within 1 to 3 business days and shipped from our fulfillment partner.
- Delivery time: about 9 business days in total. Times can be longer during holidays or carrier delays.
- Tracking: you get an email with your tracking link as soon as your order ships.
- Address: please double-check your shipping address at checkout. Once an order has shipped, we can't redirect it. If you spot a mistake, email us right away.
Contact
Any question about shipping or refunds: altinap.contact@gmail.com. We reply in under 24 hours.